KYC Updates

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Keep Your Account Secure & Active – Update Your KYC Today!

At The Light & Power Employees Co-operative Credit Union Ltd. (LPECCUL), your security and financial well-being are our top priorities. One of the most important steps in maintaining a safe and seamless banking experience is keeping your Know Your Customer (KYC) information up to date.

What is KYC?
KYC, or Know Your Customer, is a standard process used by financial institutions to verify and update member information. This includes collecting and maintaining essential details such as:

  • A valid form of identification (passport, national ID, or driver’s license)
  • Proof of address (recent utility bill, bank statement, or official correspondence)
  • Proof of employment, proof of funds (payslip, bank statement, pension statement)
  • Contact information, including phone number and email

KYC is more than just a regulatory requirement—it helps us provide a secure environment for all our members while ensuring compliance with financial regulations.

To update your KYC information please use this form DOWNLOAD HERE

Why Updating Your KYC is Important

Keeping your KYC information current ensures that you continue to enjoy seamless access to our products and services. Here’s why it matters:

  • Uninterrupted Access to Your Account – Outdated KYC information may result in delays or restrictions on transactions, including loan applications and withdrawals.
  • Enhanced Security & Fraud Prevention – By verifying and updating your details, we help protect your account from unauthorized access, fraud, and identity theft.
  • Eligibility for Financial Services – Your KYC information plays a crucial role in loan approvals, new product enrollments, and other financial benefits available to members.
  • Stay Connected with Important Updates – Whether it’s about new services, promotions, or critical account updates, having your latest contact details ensures you never miss out on important information.

How to Update Your KYC Information

Updating your KYC is a simple process designed for your convenience. Here’s how you can do it:

  • Visit Our Office– Stop by our headquarters with your valid ID and proof of address, and our team will assist you in updating your records.
  • Contact Us OnlineSend us an email at memberservices@lpecu.bb with scanned copies of your updated documents.
  • Call or WhatsApp UsNeed guidance? Reach out to us at 1-246-431-1400 or send us a message on WhatsApp at 1-246-262-7993.

Keeping your KYC information updated is quick, easy, and essential to maintaining a smooth and secure banking experience. Don’t wait until it’s too late—update your KYC today and stay connected with LPECCUL!

Use this form to update your Member Information

Download Member KYC Information Package

Upload Your Member KYC Information Here